Getting Technical Support

Red Hat Linux 6.2: The Official Red Hat Linux Alpha/SPARC Installation Guide
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# Appendix B. Getting Technical Support

# Remember to Sign Up

If you have an official edition of Red Hat Linux 6.2, please remember to sign up for the benefits you're entitled to as a Red Hat customer.

You'll be entitled to any or all of the following benefits, depending upon the Official Red Hat Linux product you purchased:

- Official Red Hat support -- Get help with your installation questions from Red Hat, Inc.'s support team.

- Priority FTP access -- No more late-night visits to congested mirror sites. Owners of Red Hat Linux 6.2 receive free access to priority.redhat.com, Red Hat's preferred customer FTP service, offering high bandwidth connections day and night.

- Red Hat Update Agent -- Receive e-mail directly from Red Hat as soon as updated RPMs are available. Use Update Agent filters to receive notification about only those subjects that interest you.

- Under the Brim: The Official Red Hat E-Newsletter -- Every month, get the latest news and product information directly from Red Hat.

To sign up, go to http://www.redhat.com/now. You'll find your Personal Product ID on a red and white card in your Official Red Hat Linux box.

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Using the rawrite Utility |  | An Overview of Red Hat Support